Support Agent
Support answers in seconds, at any hour
It tracks orders, explains your return policy, answers FAQs and opens tickets, and hands off to a human when it should.
Amira B.
9adech livraison l Sfax?
@sarra.tn
Robe Lina, taille M?
Karim M.
Vous livrez à Bizerte ?
Visitor 2041
Do you ship abroad?
9adech livraison l Sfax?
Livraison l Sfax 7 DT, toussel fi 48 sa3a.Answered by AI
Order tracking
Looks up status from your store and courier after checking the customer's identity.
Returns and exchanges
Explains your policy and collects what your team needs to process the request.
Tickets
Creates tickets with category and priority, so nothing gets lost.
Smart handoff
Escalates on low confidence, negative sentiment or request, with a written summary.
See it answer your customers today
Connect a channel, import your catalog and test the agent before it talks to a single customer.
